Delivery Information

Delivery Information at Lusend: Elevating Your Jewelry Experience

Welcome to Lusend – where your journey with us is as seamless as it is exquisite.  We understand that the anticipation of receiving your jewelry is part of the joy of the experience, and we are dedicated to ensuring that your order is delivered with the utmost care and efficiency.

Shipping Methods:

At Lusend, we offer a range of shipping methods to accommodate your preferences and urgency:

1.  Standard Shipping:
- Free on all orders.
- Estimated delivery within 5-7 business days.
- Delivered with care and precision.

2.  Express Shipping:
- Available for a nominal fee.
- Enjoy expedited delivery within 2-3 business days.
- Ideal for those special occasions that require a touch of urgency.

3.  International Shipping:
- For our global clientele.
- Delivery times vary depending on the destination.
- Customs and import duties may apply, and customers are responsible for these fees.

Order Processing:

We understand the excitement of wanting your jewelry promptly.  Here's a breakdown of our order processing:

- Order Confirmation:
- Once you place your order, you will receive an email confirming your purchase details.

- Order Processing:
- Our team begins crafting your order with precision and dedication.

- Shipment Notification:
- You will be notified via email once your order is dispatched, including a tracking number for your convenience.


The presentation of your jewelry is as important to us as it is to you.  Our packaging is designed to evoke the elegance and sophistication that Lusend stands for.  Each piece is carefully placed in a luxurious box, ensuring it reaches you in pristine condition.

Tracking Your Order:

Keep an eye on your order every step of the way with our easy-to-use tracking system.  Simply enter your tracking number on our website to get real-time updates on the status of your delivery.

Customer Support:

Should you have any questions or concerns about your order, our dedicated customer support team is here to assist you.  Feel free to contact us via email at [email protected] or through our Contact Us page.

At Lusend, we strive to make every aspect of your shopping experience exceptional, and our commitment to efficient and secure delivery is a reflection of that dedication.  Thank you for choosing Lusend – where your journey with elegance begins.