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    Return Policy

    Return Policy


    Thank you for shopping with us at Lusend.com.    We understand that sometimes a product may not be the perfect fit, and we want to make sure your shopping experience with us is hassle-free.    Please take a moment to review our return policy below.


    1.    Returns


    If you're not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund.    To be eligible for a return, your item must be unused and in the same condition that you received it.    It must also be in the original packaging.


    2.    Process for Returns


    To initiate a return, please contact our customer service team at lusend.com.    Provide your order number and a brief explanation for the return.    Once your return request is approved, we will provide you with a return shipping label.


    3.    Refunds


    Upon receiving your returned item, we will inspect it and notify you of the status of your refund.    If your return is approved, we will initiate a refund to your original method of payment.    Please note that it may take a few business days for the refund to appear in your account.


    4.    Exchanges


    We currently do not offer exchanges.    If you need a different item, size, or color, please return the original item and place a new order.


    5.    Shipping Costs


    Shipping costs are non-refundable.    If you receive a refund, the cost of return shipping will be deducted from your refund.


    6.    Damaged or Defective Items


    If you receive a damaged or defective item, please contact us immediately at lusend.com.    We will arrange for a replacement or a refund.


    7.    International Returns


    Customers are responsible for all shipping costs associated with international returns.    Please contact us at lusend.com for further instructions.


    8.    Final Sale Items


    Please note that final sale items are non-returnable and non-refundable.


    We appreciate your understanding and cooperation.    If you have any questions or concerns, feel free to reach out to our customer service team at lusend.com.


    Happy shopping!